Shipping Information

Shipping Information Shipping Fee  Handling Time  Return Policy
  • Ready To Ship wigs ship within 24-48 hours after payment.
  • Custom Orders ship according to the processing time on the product page.
  • Shipping Duration: from dispatch to delivery takes around 2-5 business days.
  • Cancellation: Cancellations are not permitted for rush orders, such as 3 working days or 7 working days. For all other orders, you must provide a 24-hour notice from when your order was received on our website. If you cancel after the 24-hour window, a 40% restocking fee will be applied, provided the order has not yet shipped. Once an order has been shipped, we are unable to cancel it.

    *Please be aware that every refund request is subject to our review.*
  • Fast Refund, 100% Money Back Guarantee: We accept returns for up to 10 days. After you receive your wig and you are unsatisfied, you have 10 days to return it back. 10 days start from the delivery date shown on the courier company website’s tracking page. After 10 days have passed, we do not accept returns.
  • In addition, the shipping and insurance fee are non-refundable.
  • Return Process: First, send us at least 5 pictures and explain in detail the reasons for the return. After we receive your email, we'll send you our return shipping address.
  • Please note that the Item must be unused, undamaged, and in its original package.
  • Return Fee: Return label or return shipping fee to Lagos is paid by the buyer.